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Cocoa, Titusville, & Melbourne, FL

Privacy Policy

Last Updated: March 10, 2026
Company Name: Affordable Water & Mold Removal Inc
Website: Click here to view website

1. Scope

This Privacy Policy explains how Affordable Water & Mold Removal Inc collects, uses, discloses, and safeguards information when you:

  • Visit our website

  • Request services

  • Communicate with us

  • Participate in any messaging, survey, or customer communication programs

This policy applies to information collected through:

  • Our website

  • SMS / MMS text messaging programs

  • Email communications

  • Phone calls and related customer communication tools

The website and services are intended for users located in the United States. If you access the website from outside the United States, your information may be transferred to and processed in the United States.

By using the website or participating in our communication programs, you agree to this Privacy Policy.

2. Information We Collect

We collect information in three main ways:

  1. Information you provide directly

  2. Information collected automatically

  3. Information collected through cookies and tracking technologies


2.1 Information You Provide Voluntarily

When you contact us, request services, or interact with our website, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Service or mailing address

  • Service request details

  • Project information

  • Photos or documents you upload

  • Messages or communications sent through forms, SMS, email, or chat

  • Survey responses or satisfaction ratings

  • Net Promoter Score (NPS) responses

  • Any other information you choose to provide

You are not required to provide personal information to browse the website, but some services may not function without it.


2.2 Information Collected Automatically

When you visit the website, we or our service providers may automatically collect:

  • IP address

  • Device type and operating system

  • Browser type

  • Location information (city/state based on IP)

  • Pages visited

  • Time spent on pages

  • Referring or exit pages

  • Website interaction data

This helps us maintain security, measure website performance, and improve user experience.


2.3 Cookies and Tracking Technologies

We use cookies, pixels, and related technologies to improve our website and measure marketing performance.

Examples include:

  • Analytics tools (such as Google Analytics)

  • Advertising platforms (such as Google Ads or Meta Pixel)

  • Call tracking tools used to attribute calls to marketing sources

  • Chat and messaging platforms used for customer communication

These tools may collect device data and interaction information across websites.

You can control cookies through your browser settings.

3. How We Use Your Information

We use information we collect to:

  • Provide and manage restoration services

  • Respond to inquiries or estimate requests

  • Schedule appointments

  • Communicate with customers

  • Send service updates and reminders

  • Conduct post-project surveys and feedback programs

  • Request customer reviews

  • Improve our website and services

  • Measure marketing campaign performance

  • Detect fraud or security threats

  • Comply with legal obligations

We do not sell personal information.

We do not make automated decisions that produce legal or similarly significant effects.

4. Communications and Text Messaging Privacy

If you provide your phone number or email address, we may send communications regarding:

  • Active or completed projects

  • Scheduling updates

  • Customer service support

  • Satisfaction surveys or NPS requests

  • Invitations to leave reviews

  • Service-related information

SMS / MMS Text Messages

  • Message frequency may vary

  • Message and data rates may apply

  • Reply STOP to opt out

  • Reply HELP for assistance

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share your phone number or SMS consent information with third parties for their own marketing.

We only share SMS information with vendors that help deliver messages (such as messaging platforms).

5. Cookies and Advertising Choices

You can control cookies by:

  • Adjusting browser settings

  • Blocking cookies

  • Using cookie consent tools provided on the website

Some website features may not work properly if cookies are disabled.

6. Sharing and Disclosure of Information

We may share information only in limited situations.

Service Providers

We may share data with vendors that help operate our business, including:

  • Website hosting providers

  • Analytics providers

  • Messaging platforms

  • Customer communication tools

  • Survey and review request platforms

These vendors are contractually required to protect your information.

Mobile phone numbers and SMS consent data are not shared for marketing purposes.


Legal Requirements

We may disclose information if necessary to:

  • Comply with legal obligations

  • Respond to government requests

  • Enforce company policies

  • Prevent fraud or security issues


Business Transfers

If the company is involved in a merger, acquisition, or sale, customer information may be transferred as part of that transaction.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no online transmission is completely secure.

Email, SMS, and chat communications may not be encrypted end-to-end. Please avoid sending sensitive information through these channels.

8. Links to Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external sites.


9. Children’s Privacy

Our website and services are not directed toward children under 18.

We do not knowingly collect personal information from children.

10. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal obligations

When information is no longer required, we securely delete or anonymize it.

11. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be reflected by revising the “Last Updated” date at the top of the page.

Your continued use of the website indicates acceptance of the updated policy.

12. Privacy Rights (U.S. Residents)

Depending on your state, you may have rights including:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal data

  • Request a portable copy of your data

  • Opt out of certain targeted advertising activities

To exercise your rights, contact us using the information below.

Contact Information

Affordable Water & Mold Removal Inc

Phone: (321) 890-2512
Email: affordablewaterandmoldremoval@gmail.com
Address:
6680 Cairo Rd
Cocoa, Florida 32927
United States