(321) 890-2512

Call Now

Cocoa, Titusville, & Melbourne, FL

Terms & Conditions

Last Updated: March 10, 2026
Company Name: Affordable Water & Mold Removal Inc
Website: Click here to view website

1. Program Description and Acceptance of Terms

Affordable Water & Mold Removal Inc (“Company,” “we,” “our,” or “us”) operates one or more text messaging, email, and call programs (collectively, the “Programs”) to communicate with customers and prospects regarding our services.

These Programs may include, without limitation:

  • Service-related alerts and reminders

  • Customer support and scheduling updates

  • Post-project follow-up communications, including satisfaction surveys, Net Promoter Score (NPS) collection, qualitative feedback about completed work, and invitations to leave public reviews on third-party platforms

  • Where permitted, limited informational or promotional messages related to our services

By providing your contact information (including your mobile phone number and email address) and opting in to receive messages from us, or by using our website or services, you agree to these Terms & Conditions. If you do not agree, please do not enroll in any Program or use the website.

Program / Brand Name:
Affordable Water & Mold Removal Customer Communications

Program Description:
One-time and recurring communications by SMS, MMS, phone, and email related to service scheduling and support, post-project surveys (including NPS), feedback collection, invitations to leave public reviews, and other service-related communications. Where permitted, this may also include limited promotional messages related to our services.

2. Message Frequency and Charges

  • Message and data rates may apply.

  • Message frequency may vary based on your interactions with us and the Programs you join (for example, project updates, survey requests, or customer inquiries).

  • Your wireless carrier may charge you for text messages according to your mobile plan. You are responsible for any such charges.

3. Opt-In and Opt-Out

You may opt in to receive communications from us by:

  • Submitting a form on our website that includes consent language

  • Requesting text or email updates

  • Providing your information during a service interaction

  • Otherwise agreeing to receive communications from us

Opt-Out Instructions (STOP)

To stop receiving text messages from a Program:

  • Reply STOP to any message we send you.

After you send STOP, we may send a one-time confirmation message to confirm that you have been unsubscribed. After this, you will no longer receive messages from that specific Program.

You may still receive messages from other Programs you joined unless you opt out of them as well.

Help Instructions (HELP)

If you need assistance:

  • Reply HELP to any message

  • Or contact us using the information in Section 6.

You may also contact us directly to request that we stop sending communications via SMS, email, or phone.

4. Carrier Disclosures

Carriers are not liable for delayed or undelivered messages.

Program availability and message delivery performance may depend on your wireless carrier’s network coverage and conditions.

5. Post-Project Survey and Review Requests

After a project or service is completed, we may contact you by phone, SMS/MMS, or email to:

  • Request that you complete a satisfaction survey

  • Collect a Net Promoter Score (NPS) or rating regarding your experience

  • Gather qualitative feedback about the work performed

  • Ask you to leave a review on public platforms (such as Google or other review websites)

Participation in surveys, feedback requests, or review invitations is completely voluntary.

Declining to participate will not affect your ability to receive services from us.

6. Customer Support and Contact Information

If you have questions about these Terms or need help with a Program, please contact us:

Affordable Water & Mold Removal Inc

Phone: (321) 890-2512
Email: affordablewaterandmoldremoval@gmail.com
Address:
6680 Cairo Rd
Cocoa, Florida 32927
United States

You may also reply HELP to any text message for assistance.

7. Privacy Policy

For details about how we collect, use, and protect your information, please review our Privacy Policy available on our website.